If you use the services of this website and its shopping cart, this means that you have read, understood and accepted the terms and conditions for using it. If you are not in agreement with these terms and conditions, you should provide no kind of personal information or use this service.
Any personal information obtained via the contact form on this website, email, telephone or any written means is processed with the utmost confidentiality and shall only be used to handle the procedures and/or requests for information and questions. This information shall only be added to a file if the person has registered voluntarily, has placed an order and therefore if it is a legal requirement. Under no circumstances shall this information be given to third parties except when required by law. Users may change or cancel their personal information at any time by notifying us in writing at firstname.lastname@example.org.
The contents of this website, including any images, texts and designs, are posted for information and advertising purposes. Generally speaking, their use for commercial purposes is forbidden outside our website, as is framing, transforming or altering them without the corresponding authorisation. We reserve the right to unilaterally modify the presentation, configuration and contents of this website at any time without prior notice in order to manipulate the information, images or any other information contained herein. Users may make purchase transactions with the authentic and currently valid information they provide for this purpose.
All sales and shipments are subjected to the availability of the products and the confirmation of payment, which may be via debit or credit card, COD and/or bank transfer. In the latter case, the information on the bank account where the money should be deposited is sent by email to the client once the order has been placed.
Once the monetary transaction has been confirmed, the order is processed and sent. Delivery times may vary according to the final destination of the goods, in accordance with the shipping conditions that appear on the website. In all cases, there may be factors outside the company’s control that delay shipping, such as the absence of people at the home where the goods are being sent, logistical problems with distribution companies, etc. These situations outside our organisation’s control occur very infrequently, and we shall do everything possible to ensure that our goods are shipped properly and promptly.
When the product is chosen, the purchaser will be informed as to whether the product is available or whether it must be produced; in the latter case, the shipping deadline shall be around six weeks.
Shipping costs are calculated at the time of purchase and vary according to the item chosen and the destination.
The prices of the products in our virtual shop include VAT.
As stipulated in the laws currently in force, VAT shall be applied to shipments to physical or legal persons living in the European Union that have no intra-community tax ID number.
This tax shall be deducted in purchases made by residents of the intra-community European Union with an intra-community tax ID number.
Purchases made by persons living outside the European Union (including the tax systems of Ceuta, Melia and the Canary Islands) shall be VAT-exempt.
Shipments outside Spain do not include tariffs or any customs expenses in the country of destination.
Any grievances filed within a maximum of three days that derive from the transport or product flaws shall be individually evaluated. In order to avoid delays and misunderstandings, we recommend that you review the details of your purchase and the product specifications in detail before placing your order.